Your feedback on EXTENDE’s support service

23.032021Your feedback on EXTENDE’s support serviceCategory "CIVA Software"

CIVA users look satisfied with our support service, whether it be in terms of time of answer (around 90% of our answers are provided within 48 hours) or of technical content.

Most of the time, our answers help you efficiently – but of course, it cannot be 100% successful when an issue or a real limitation is encountered. We do try to propose you a bypass whenever possible.

The analysis of some problems may need further interactions and time with the development team for a complete answer and/or an improvement in a future version.

The EXTENDE team

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About Extende

We believe that high quality and innovative Non Destructive Evaluation (NDE) will make our world a safer place and will help preserve the environment.

Therefore, our mission is to bring the benefits of Simulation and NDE Development Methodology to the NDE Community.

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